Delivery, Shipping & Handling

Delivery Policy    

We support shipments to the United States, Canada, Australia, New Zealand, Singapore, Saudi Arabia, UAE and Rest of World.

We operate our warehouses in Charlotte, NC, within the United States, so it is faster than international shipping.

All deliveries are pending credit card approval, merchandise availability, traffic and weather conditions. Once you place an order, you have up to ONE hour to cancel or change it. You’ll receive an email when your order has shipped out and once your order is shipped, it cannot be changed or cancelled. 

 Missing Packages

Be sure to check around your house and mailbox, or ask your neighbors if they received it for you. There's also a chance it was marked ‘Delivered’ before it was dropped off. If your package still hasn’t turned up 7 days after you received a delivery confirmation email, please contact customer service at 1(980) 580-9855 or start a Live Chat.


SHIPPING CHARGES

UNITED STATES

STANDARD DELIVERY

Orders > $69 USD: FREE

Orders < $69 USD: $6.99 USD

Delivery: 3-5 business days

EXPRESS DELIVERY

Orders > $169 USD: FREE

Orders < $169 USD: $35 USD

Delivery: 1-3 business days

CANADA

STANDARD DELIVERY

Orders > $149 CAD: FREE

Orders < $149 CAD: $16 CAD

Delivery: 7-11 business days

EXPRESS SHIPPING

Orders > $149 CAD: $40 CAD

Orders < $149 CAD: $75 CAD

Delivery: 3-5 business days

AUSTRALIA

STANDARD DELIVERY

Orders > AUD $169: FREE

Orders < AUD $169: AUD $18

Delivery: 6-14 business days

EXPRESS DELIVERY

Orders > AUD $169: AUD $30

Orders < AUD $169: AUD $55

Delivery: 5-9 business days

NEW ZEALAND

STANDARD DELIVERY

Orders > NZD $169: FREE

Orders < NZD $169: NZD $19

Delivery: 7-15 business days

EXPRESS DELIVERY

Orders > NZD $169: NZD $30

Orders < NZD $169: NZD $55

Delivery: 7-10 business days

SAUDI ARABIA

STANDARD DELIVERY

Orders > 639 SAR: FREE

Orders < 639 SAR: 69 SAR

Delivery: 6-10 business days

EXPRESS DELIVERY

Orders > 169 SAR: 109 SAR

Orders < 639 SAR: 139 SAR

Delivery: 4-7 business days

SINGAPORE

STANDARD DELIVERY

Orders > $219 SGD: FREE

Orders < $219 SGD: $22 SGD

Delivery: 6-10 business days

EXPRESS DELIVERY

Orders > $219 SGD: $35 SGD

Orders < $219 SGD: $49 SGD

Delivery: 4-7 business days

UNITED ARAB EMIRATES

STANDARD SHIPPING

Orders > 619 AED: FREE

Orders < 619 AED: 69 AED

Delivery: 6-10 business days

EXPRESS SHIPPING

Orders > 619 AED: 99 AED

Orders < 619 AED: 129 AED

Delivery: 4-7 business days

THAILAND

STANDARD SHIPPING

Orders > ฿ 5589: FREE

Orders < ฿ 5589: ฿ 569

Delivery: 6-10 business days

EXPRESS SHIPPING

Orders > ฿ 5589: ฿ 899

Orders < ฿ 5589: ฿ 1249

Delivery: 4-7 business days

MALAYSIA

STANDARD SHIPPING

Orders > RM 729: FREE

Orders < RM 729: RM 54

Delivery: 6-10 business days

EXPRESS SHIPPING

Orders > RM 729: RM 119

Orders < RM 729: RM 169

Delivery: 4-7 business days

QATAR

STANDARD SHIPPING

Orders > QAR 619: FREE

Orders < QAR 619: QAR 69

Delivery: 6-10 business days

EXPRESS SHIPPING

Orders > QAR 619: QAR 109

Orders < QAR 619: QAR 139

Delivery: 4-7 business days

KUWAIT

STANDARD SHIPPING

Orders > $199: FREE

Orders < $199: $19

Delivery: 6-10 business days

EXPRESS SHIPPING

Orders > $199: $29

Orders < $199: $36

Delivery: 4-7 business days

EUROPE & ALL OTHER LOCATIONS

STANDARD SHIPPING

Orders > $169 USD: FREE

Orders < $169 USD: $17 USD

Delivery: 6-10 business days

EXPRESS SHIPPING

Orders > $169 USD: $27 USD

Orders < $169 USD: $35 USD

Delivery: 4-7 business days

Sales tax:

We collect Sales Tax on Shipping & Handling charges, where applicable, and pay it to the state to which we've shipped your merchandise. It's a State Tax regulation. City & Local taxes may also apply.

Taxes are paid at the time of checkout for Canadian orders. Duties are paid by us!

Orders will be processed and shipped pending credit card authorization. When you place an order, we will pre-authorize your credit card to ensure the funds are available. If you are using Master Card or Visa, the pre-authorization may appear as if you have been charged. With some institutions' cards, the funds become unavailable, but the account is not debited until the order is shipped. If the order is cancelled for any reason, it depends on the issuer of the card for the time it takes for the hold to release.