WIN FREE GIFTS
Delivery, Shipping & Handling
Delivery Policy
We support shipments to the United States, Canada, Australia, New Zealand, Singapore, Saudi Arabia, UAE and Rest of World.
We operate our warehouses in Charlotte, NC, within the United States, so it is faster than international shipping.
All deliveries are pending credit card approval, merchandise availability, traffic and weather conditions. Once you place an order, you have up to ONE hour to cancel or change it. You’ll receive an email when your order has shipped out and once your order is shipped, it cannot be changed or cancelled.
Missing Packages
Be sure to check around your house and mailbox, or ask your neighbors if they received it for you. There's also a chance it was marked ‘Delivered’ before it was dropped off. If your package still hasn’t turned up 7 days after you received a delivery confirmation email, please contact customer service at 1(980) 580-9855 or start a Live Chat.
SHIPPING CHARGES
UNITED STATES
STANDARD DELIVERY
Orders > $79 USD: FREE
Orders < $79 USD: $6.99 USD
Delivery: 3-5 business days
EXPRESS DELIVERY
Orders > $169 USD: FREE
Orders < $169 USD: $35 USD
Delivery: 1-3 business days
CANADA
STANDARD DELIVERY
Orders > $169 CAD: FREE
Orders < $169 CAD: $16 CAD
Delivery: 7-11 business days
EXPRESS SHIPPING
Orders > $169 CAD: $40 CAD
Orders < $169 CAD: $75 CAD
Delivery: 3-5 business days
AUSTRALIA
STANDARD DELIVERY
Orders > AUD $169: FREE
Orders < AUD $169: AUD $18
Delivery: 6-14 business days
EXPRESS DELIVERY
Orders > AUD $169: AUD $30
Orders < AUD $169: AUD $55
Delivery: 5-9 business days
NEW ZEALAND
STANDARD DELIVERY
Orders > NZD $169: FREE
Orders < NZD $169: NZD $19
Delivery: 7-15 business days
EXPRESS DELIVERY
Orders > NZD $169: NZD $30
Orders < NZD $169: NZD $55
Delivery: 7-10 business days
SAUDI ARABIA
STANDARD DELIVERY
Orders > 639 SAR: FREE
Orders < 639 SAR: 69 SAR
Delivery: 6-10 business days
EXPRESS DELIVERY
Orders > 639 SAR: 109 SAR
Orders < 639 SAR: 139 SAR
Delivery: 4-7 business days
SINGAPORE
STANDARD DELIVERY
Orders > $219 SGD: FREE
Orders < $219 SGD: $22 SGD
Delivery: 6-10 business days
EXPRESS DELIVERY
Orders > $219 SGD: $35 SGD
Orders < $219 SGD: $49 SGD
Delivery: 4-7 business days
UNITED ARAB EMIRATES
STANDARD SHIPPING
Orders > 619 AED: FREE
Orders < 619 AED: 69 AED
Delivery: 6-10 business days
EXPRESS SHIPPING
Orders > 619 AED: 99 AED
Orders < 619 AED: 129 AED
Delivery: 4-7 business days
THAILAND
STANDARD SHIPPING
Orders > ฿ 5589: FREE
Orders < ฿ 5589: ฿ 569
Delivery: 6-10 business days
EXPRESS SHIPPING
Orders > ฿ 5589: ฿ 899
Orders < ฿ 5589: ฿ 1249
Delivery: 4-7 business days
MALAYSIA
STANDARD SHIPPING
Orders > RM 729: FREE
Orders < RM 729: RM 69
Delivery: 6-10 business days
EXPRESS SHIPPING
Orders > RM 729: RM 119
Orders < RM 729: RM 169
Delivery: 4-7 business days
QATAR
STANDARD SHIPPING
Orders > QAR 619: FREE
Orders < QAR 619: QAR 69
Delivery: 6-10 business days
EXPRESS SHIPPING
Orders > QAR 619: QAR 109
Orders < QAR 619: QAR 139
Delivery: 4-7 business days
KUWAIT
STANDARD SHIPPING
Orders > $199: FREE
Orders < $199: $19
Delivery: 6-10 business days
EXPRESS SHIPPING
Orders > $199: $29
Orders < $199: $36
Delivery: 4-7 business days
EUROPE & ALL OTHER LOCATIONS
STANDARD SHIPPING
Orders > $169 USD: FREE
Orders < $169 USD: $17 USD
Delivery: 6-10 business days
EXPRESS SHIPPING
Orders > $169 USD: $27 USD
Orders < $169 USD: $35 USD
Delivery: 4-7 business days
Sales tax:
We collect Sales Tax on Shipping & Handling charges, where applicable, and pay it to the state to which we've shipped your merchandise. It's a State Tax regulation. City & Local taxes may also apply.
Taxes are paid at the time of checkout for Canadian orders. Duties are paid by us!
Orders will be processed and shipped pending credit card authorization. When you place an order, we will pre-authorize your credit card to ensure the funds are available. If you are using Master Card or Visa, the pre-authorization may appear as if you have been charged. With some institutions' cards, the funds become unavailable, but the account is not debited until the order is shipped. If the order is cancelled for any reason, it depends on the issuer of the card for the time it takes for the hold to release.
