Delivery Policy
All deliveries are pending credit card approval, merchandise availability, traffic and weather conditions. Once you place an order, you have up to ONE hour to cancel or change it. You’ll receive an email when your order has shipped out and once your order is shipped, it cannot be changed or cancelled.
UCALINGERIE.COM knows what our customers want and need, and we are more eager than you to deliver your bras and panties. Shop all of our collections and receive FREE STANDARD SHIPPING on all orders!
Missing Packages
Be sure to check around your house and mailbox, or ask your neighbors if they received it for you. There's also a chance it was marked ‘Delivered’ before it was dropped off. If your package still hasn’t turned up 7 days after you received a delivery confirmation email, please contact customer service at 1(980) 580-9855 or start a Live Chat.
Shipping
Our Shipping Options pertain to in-stock items, available for orders shipped within the United States and Canada.
Your order will be conveniently delivered via USPS shipping. For U.S. destinations, expect delivery within 4-7 days, and for Canadian destinations, anticipate delivery within 14-21 days.
Sales tax:
We collect Sales Tax on Shipping & Handling charges, where applicable, and pay it to the state to which we've shipped your merchandise. It's a State Tax regulation. City & Local taxes may also apply.
Taxes are paid at the time of checkout for Canadian orders. Duties are paid by us!
Orders will be processed and shipped pending credit card authorization. When you place an order, we will pre-authorize your credit card to ensure the funds are available. If you are using Master Card or Visa, the pre-authorization may appear as if you have been charged. With some institutions' cards, the funds become unavailable, but the account is not debited until the order is shipped. If the order is cancelled for any reason, it depends on the issuer of the card for the time it takes for the hold to release.
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